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Fictional intranet · synthetic exercise materialArchive snapshot: 25 August 2026

Procedure PROC-01 · issue 3 · effective 1 March 2026

Handling supplier notices that affect the Kestrel plan

Owner: Programme Office · Asterholm Teknik AB (fictional operation)

Open the exercise

The flow

Steps 1 and 2 can start at the same time. Step 3 needs the change note from step 1. Step 4 brings all three together.

Record the notice

ÄN · Change note

ReceivesProgramme Management · Procurement

Prepare the evidence

KB · Evidence request

ReceivesNordvind · Quality

Check the plan

PU · Draft plan

ReceivesTest Department · Programme Management

Prepare the brief

BU · Decision brief

ReceivesProgramme owner · Steering group

Documents you need to know

DocumentWhat it saysOwner
B03 Programme plan rev ECurrent plan: delivery week 42, customer demonstration week 46, temperature test week 47, formal decision point week 49. It changes only through a new revision approved by the programme owner.Programme Office
B05 Integration planThe temperature test requires four consecutive days in chamber TK-2. The unit must be delivered and approved in receiving inspection at least two weeks before the test starts. Booked chamber time is confirmed in the test department weekly bulletin (F05).Integration Management
C07 Quality requirement YS-14Surface adhesion. A deviation requires written Quality approval, preceded by a documented impact assessment across the full temperature range.Quality
C08 Rule RK-3A manufacturing change that may affect approved properties requires a new full inspection, normally five weeks. A waiver is decided jointly by the Quality Manager and the customer.Quality
D05 Steering group noteThe week-46 demonstration is not a contract milestone. Programme Management must report consequences before any deviation is accepted.Management
D07 Customer contract, annex 3The commitment concerns the week-49 decision point, when the temperature test must be approved. Penalties apply to that point, not the demonstration.Management
A08, A09, A10Nordvind’s changed delivery notice (week 44, or week 40 with a YS-14 deviation), Procurement’s evidence request and Nordvind’s promise to send the evidence.Procurement
A13 Delivery registerChange notes are recorded here.Procurement
ÄN · Change noteWritten in step 1; registered in A13procurement coordinator
KB · Evidence request with status tableWritten in step 2strategic buyer together with the quality engineer
PU · Draft plan with conflictsWritten in step 3integration lead, with the Test Manager for booking status
BU · Decision briefWritten in step 4programme manager

What it is about

Kestrel Mk2 is Asterholm’s new electronics module. Its key component, the Kestrel unit, is supplied by Nordvind Systems AB. When Nordvind contacts Asterholm about delivery, quality or testing, the notice is handled in four steps so the right person receives the right evidence in time and nobody accepts a deviation without authority.

The procedure starts when Nordvind gives a notice that may affect the delivery date, quality requirements or test time. It makes no decisions. It ensures that the decision maker receives a brief that separates what is supported in writing, what is only promised and what is unknown.

Roles

The procedure identifies roles, not people. Find who holds each role now under People on the intranet; names appear in the documents. Looking this up is a small work step of its own.

RoleDoesDecides on
Procurement coordinatorStep 1nothing
Strategic buyerStep 2, all contact with Nordvindwhat is requested from the supplier
Quality engineerStep 2, assesses evidencenothing
Quality Managerreceives steps 2 and 4YS-14 deviation (C07); RK-3 waiver jointly with the customer (C08)
Integration leadStep 3integration sequence
Test Managerreceives step 3chamber time in TK-2
Programme managerStep 4recommendation
Programme ownerreceives step 4the plan (B03), steering group decisions

The four steps

Each step has four fields and two short texts to pass on.

Step 1 / 4

Record the notice

Who
procurement coordinator
When
the same day the notice arrives
Reads
the notice, B03, earlier notices (A06, A07, A08, A09, A10)
Writes
ÄN · a change note in the delivery register

How to do it

Write down the date, sender and whether the notice was oral or written. Compare the claim with the current plan B03 (delivery week 42) and the latest written notice from Nordvind (A08: week 44, or week 40 with a deviation). Set the status: a phone call or promise is oral and unconfirmed; an email that agrees with an earlier notice is written and confirmed; a written notice that differs from the plan or an earlier notice is conflicting. Always write the difference from the plan as an open question. Overwrite nothing; add a new row.

Pass it on

To Programme Management the same day when the notice differs from the plan or contradicts an earlier notice, for investigation. To the strategic buyer when the notice is oral, so written confirmation is requested. A change note never changes the plan.

Step 2 / 4

Prepare the evidence

Who
strategic buyer together with the quality engineer
When
when Nordvind answers Procurement’s request (A09), or proposes a deviation
Reads
the response, A09, C07, C08, D05
Writes
KB · an evidence request with a status table

How to do it

Review A09's three points: affected process parameters, an impact assessment across the full temperature range, and requalification needs. Mark each promised, received or reviewed. A promise is promised. An attachment is received, not reviewed, until Quality has read it. A low-temperature-only report does not make the full-range row received; it remains promised. Request missing items in writing, with a response date. If the change may affect approved properties, RK-3 applies. The Quality Manager decides a YS-14 deviation after a documented impact assessment.

Pass it on

The strategic buyer sends the request to Nordvind by the next day. Quality receives the table when all is received: the quality engineer assesses, the Quality Manager decides. Nobody tells Nordvind that a deviation is accepted before the Quality Manager’s written approval exists.

Step 3 / 4

Check the plan

Who
integration lead, with the Test Manager for booking status
When
when the change note shows a delivery date other than the plan, or test time is affected
Reads
the change note, B03, B05, latest weekly bulletin F05
Writes
PU · a draft plan with conflicts

How to do it

Count back two weeks from test start: with a week-47 start, receiving inspection must be approved by week 45. If the test moves, move the limit equally and show the calculation. Mark each row holds, clashes or unknown. Missing receiving information is unknown. Check the four-day TK-2 booking against the latest weekly bulletin; without confirmation it is unknown, and another party's booking clashes. TK-1 is not sufficient. A test ending after the week-49 decision point clashes with it. Write who must confirm what. The draft plan is working evidence, not a new plan.

Pass it on

To the Test Department the same week to confirm or rebook TK-2. To Programme Management for the consequences before the steering group. To the Programme Office planning coordinator if the plan needs a new revision.

Step 4 / 4

Compile the decision brief

Who
programme manager
When
before the steering group, and always before any deviation is accepted
Reads
the change note, evidence request, draft plan, D05, D07
Writes
BU · a decision brief of no more than one page

How to do it

Separate facts, proposals and decisions. Report what is written, promised or unknown. Set options against B03: standard week 44 or week 40 with a deviation; state coverage. Consequences: the week-46 demonstration is not a milestone; the week-49 decision point requires an approved test. List the gaps. List decisions with roles: a YS-14 deviation by the Quality Manager (C07), an RK-3 waiver by the Quality Manager and customer (C08), and a plan change by the Programme Owner. Mark the recommendation as a recommendation. Never grant clearance without the test and approvals.

Pass it on

To the Programme Owner and the steering group before the next meeting. The Quality Manager receives the decisions belonging to that role. The strategic buyer is told what may be said to Nordvind and what may not.

Who needs what, when

EventReceivesWhatWhen
Notice differs from the plan or contradicts an earlier oneProgramme ManagementChange notethe same day
Oral noticeProcurementRequest for written confirmationthe same day
Incomplete response from NordvindProcurement → NordvindEvidence requestthe next day
All evidence receivedQualityStatus tableimmediately
Delivery date affects the testTest Department, Programme ManagementDraft planthe same week
Before a deviation is accepted, before the steering groupProgramme Owner, Quality Manager, ProcurementDecision briefbefore the meeting
Terms used here
Kestrel unit
The component Nordvind Systems AB delivers for Kestrel Mk2.
YS-14
Asterholm quality requirement for surface adhesion (C07).
Deviation
Temporarily accepting that the requirement is not met. Requires written approval from Quality (C07 3.3).
RK-3
The rule on a new full inspection after a change (C08). The inspection normally takes five weeks.
TK-2 / TK-1
Temperature chambers. Only TK-2 can run the full temperature test (B05).
Receiving inspection
Asterholm inspection of a delivered unit before it may be used in a test.
Customer demonstration, week 46
A showing for the customer. Not a contract milestone (D05, D07).
Formal decision point, week 49
The contract checkpoint at which all mandatory tests must be approved (D07).